Advance EHR adoption through expert training
Engage learners, improve confidence, and prepare users for efficient use of the EHR.
You’ve heard that knowledge is power, well, here’s the proof.
DeliverHealth’s team of directors, project managers, and principal trainers have more than a decade of experience developing and delivering end-to-end training programs designed to help users learn and apply new skillsets to their daily workflow.
From classrooms to eLearning to interactive labs integrated with EHR performance solutions, we design, manage, and deliver training that drives a quick return to operations and patient care.
EHR Video Series
Training is a critical component of your EHR. Hear Jodie Hilliker, Sr. Director, EHR Services discuss things to consider as you build a dynamic training program in our YouTube series on the future of the EHR.
End-to-end training programs
Our experienced directors and trainers deliver a well-planned, well-executed pre- and post-go-live training program. Our curriculum development, class scheduling, and classroom design covers:
- Credentialed Trainer programs
- Super User training
- Instructor-led classroom training
- Interactive classroom environments
By monitoring your proficiency, our action plans address the greatest training needs, improve your performance, and prepare you to work quickly and efficiently in the EHR. Our team tracks your progress with:
- Provider efficiency reports
- Nuance® solution data
- User assessments analytics
User settings (personalization) labs
You work one-on-one with our experts to create a workspace that works more efficiently by:
- Personalizing workspaces to work the way you work
- Configuring notifications and order sets
- Integrating Nuance® technologies into a single workflow
You take a test drive through daily scenarios. Working one-on-one with our experts, you experience a real-world, hands-on specialty-specific training environment to:
- Gain familiarity with day-to-day workflows
- Experience the integration of Nuance® solutions
- Practice core skills
- Reinforce ability to complete patient exam documentation
- Identify knowledge gaps
- Bolster confidence
Clinical insight meets technology know-how
To secure user engagement and make efficient use of training time, our training team uses their EHR expertise and clinical background to identify the specific educational needs for each participant. Our training curriculum resonates with users when it incorporates and addresses clear objectives, convenience, and workflow requirements within the EHR.
To drive training program success, we monitor both user assessments and Nuance® solution data. By identifying gaps in knowledge, we can develop action plans tailored to address the greatest needs and improve performance for entire specialities and departments down to individual care team members. EHR adoption and utilization continue to grow with improvements in user proficiency.
To make EHR interactions more efficient, our team is uniquely able to incorporate Nuance® technology into training sessions — promoting increased EHR and technology adoption. Our interactive lab team members have experience planning and delivering one-on-one training that boosts user confidence in their ability to work in the EHR.
“Our providers experienced excellent training from DeliverHealth. DeliverHealth has become our go-forward vendor for at-the-elbow support for future Go-lives.”
Dr. Mark Wess | CMIO | Greenville Health System
“The DeliverHealth team provided expertise that really understood the Epic workflows and technology. DeliverHealth helped us with our design activities, analysis, build, testing, and then delivery of training and optimization. We have no doubt expertise in both was a key success factor in helping our physicians adopt the technologies at a high rate of success.”
Brian Lancaster | Executive Director of Information Management | Nebraska Medicine
Equip care teams to use the EHR effectively, with simplicity in mind.