Omni-Channel Communications.

Help patients connect with your providers and staff in the way they find most convenient. Omni-channel communications from DeliverHealth gives you a host of consumer-facing services. Interact with your patients at every part of their journey.

AI Virtual Assistant

Fully automated, conversational AI technology designed to anticipate your patients’ needs. Give them clear, simple direction.

LiveChat

A convenient, digital way to connect your patients to agents. These agents have the right skillsets and knowledge to address their needs.

LiveAgent

Live voice services that give you a 360-degree engagement solution you can use to acquire new patients. Plus, retain and engage existing patients and boost customer lifetime value.

Eliminate the busywork.

Call center budgets are razor thin, and qualified staff keeps getting harder to find. Omni-channel communications helps healthcare organizations answer patients’ most commonly asked questions virtually. As a result, your staff will get their time back to spend more time with patients.

Get more efficient.

Each time a patient spends an extra five minutes working on new patient paperwork in a waiting room, it delays their care. This puts your providers and staff behind schedule. Solutions like AI Virtual Assistant, LiveChat, and LiveAgent give you the proper channels to automate routine tasks. Tasks include: new patient paperwork, appointment scheduling, and visit confirmation. With omni-channel communications, you can stay on schedule and get your patients prompt care.

Go beyond ‘plug and play’.

The best omni-channel communication technology won’t solve a thing if it’s layered on top of poor processes. Our experts at DeliverHealth puts processes first. They will take a deep dive into your existing processes. Then, they will re-engineer the steps for your maximum benefit. All this is done before we implement our technology. This process-forward mentality helps ensure that solutions you implement deliver the long-term results you expect.