EHR ACTIVATION & ADOPTION

Start strong with your EHR. Preparation has its rewards.

On time and under budget. It pays to start strong.

Productive EHR use from day one… we can make that a reality.

From new implementations to major upgrades and hospital acquisitions, your EHR is a significant IT investment. And it must launch successfully. Choosing the right EHR activation and adoption partner pays big dividends for usability and ROI. This is true during go-live and as your EHR changes over time.

DeliverHealth is a proven third-party implementation leadership company. We take major EHR changes in stride. Our bench of EHR experts drive adoption, meet return-to-revenue objectives, and minimize care disruptions.

On time and under budget is a tall order, but a necessary one for your organization. We know. And we stand ready to serve.

“Are EHR implementation and leadership vendors still necessary? Absolutely.”

KLAS 2020

EHR Video Series

The future of the EHR is now! Interested in hearing from our experts on topics from updates to training? Look no further than our YouTube channel. We’ve got a 5-part series on the your EHR.

Legacy EHR support

Free your IT staff to focus on new implementations and upgrades while we provide legacy system support including chart abstraction, technical cutovers, and decommissioning planning.

Clinical transformation and adoption

Manage the cultural, behavioral, and organizational changes that come with new EHRs. Our experts deliver physician satisfaction, not EHR frustration.

Integrated testing services

Ease the transition to a new environment by identifying and addressing discrepancies within charts and across workflows.

Training programs

Arm users to work efficiently through our comprehensive pre- and post-go-live training programs focused on roles, workflows, and modules. Remote, on-site, and hybrid options available.

User settings (personalization) labs

Ensure user efficiency with one-on-one comprehensive training sessions designed to personalize workspaces, configure documentation tools, and create preference lists.

Simulation labs

Boost familiarity and confidence when users take a test drive through daily scenarios. Users experience real-world, hands-on, specialty-specific training.

Command center management

Establish an on-site or remote resource model for quick answers and ticket management during go-live with our comprehensive command center approach.

At-the-elbow support

Limit care and work disruptions with our at-the-elbow support. Our skillset-specific experts are continually cross-trained on the latest EHR upgrades to maintain high levels of adoption, usability and satisfaction.

Remote Go-live support

Promote productivity and satisfaction by extending our real-time, 24x7x365 support to all users across geographic areas.

Prepped for success

We ensure high value for services.

Test locations

Return to pre-implementation productivity with our detailed user assessment analytics that determine optimal placement of on-site support and training resources.

Test runs

Ensure software preparedness and prevent potential issues that could hinder operations or produce errors with our comprehensive integrated testing services.

Test drives

Enhance patient safety when our interactive user labs and interactive training sessions increase physician familiarity with chart navigation and workflows.

Experience

With in-depth understanding of EHR implementations, our activation director oversees the needs assessment, project planning, and delivery of services. Our clinically trained at-the-elbow resources possess extensive knowledge in four or more applications and have 3-5 years of experience.

Know-how

Our clinical backgrounds and expertise in DeliverHealth and EHR solutions help organizations optimize EHR workflows by integrating DeliverHealth technology. Adoption of EHR and DeliverHealth solutions increase and overall outcomes (efficiency, satisfaction, etc.) improve.

Insight

Our user assessment analytics are tracked against key performance indicators (KPIs) to monitor progress and address performance gaps. Frequent reports on adoption, revenue, staffing, budget, resource management, and other custom metrics identify areas of improvement.

Award-winning solutions that have won over the industry

%

of pre-activation productivity achieved by providers using DeliverHealth at-the-elbow support

%

of providers experienced decreased anxiety at activation by using DeliverHealth personalization labs

%

of providers achieved Nuance® Dragon® Medical and Epic integration efficiency using DeliverHealth personalization labs

“DeliverHealth EHR Services were so highly valued by the executives at our first Go-Live they recommended we use them for house-wide support, including nursing and ancillary support, during subsequent Go-Lives.”

Jay Eisenberg, MD | Former CMIO | PeaceHealth

“We used three vendors for the initial Epic Go-Live. When we looked at the feedback from our providers, the DeliverHealth resources were rated the highest based on their understanding of Epic, clinical workflows, and the ability to increase efficiency.”

Rich Rogers | SVP, Chief Information Executive | Prisma Health

Ensure a simple transition to new technology.

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