Resources

Meet Dr. Khan and Dr. Thomas. They’re both orthopedic surgeons. They both juggle a busy schedule of office visits and surgeries. They both work for the same provider group. But here’s a key difference: Dr. Khan prefers to use asynchronous medical scribing to...

Healthcare organizations, we have a denials problem. And it’s getting worse by the day. The cost of medical claim denials increased by a whopping 67% in 2022, according to a benchmarking analysis reported by HealthLeaders Media. The average health system...

Automation is a natural for front-end revenue cycle tasks like co-payment collection and bill processing. So, why haven’t more organizations embraced automation where it matters most: in the middle of their revenue cycle? It’s a fair question. After all, most of...

If you’ve been a healthcare leader for some time, you’ve asked yourself—and your team—the “build vs. buy” question multiple times as you’ve encountered new point solutions. But in 2023, it may be time to finally rephrase the question. Instead of Build or Buy, let’s...

Healthcare leaders, start your engines! As revenue pressures leave hospitals and health systems sputtering, it’s time for many organizations to take a peek under the hood. You won’t need a set of metric wrenches to improve your financial performance. But you will...

Digital health is advancing rapidly, leaving hospitals, health systems, and group practices scrambling to keep pace. Consumers today expect the same seamless experience from their healthcare providers that they get from their favorite banks or retail stores. To...

Ed Bennett figures that he’s been a “web-first” guy since, well, nearly the dawn of the internet! It was in 1994 that he decided to quit his job and “make a living in this new thing,” he says. He started by helping many companies launch their first websites. Then,...

Each year, the Healthcare Internet Conference (HCIC) brings all of the top digital health innovators together in one place. The 2022 edition, held in Miami, included over 75 speakers and more than 170 presenters. I’ve had the privilege of attending this conference,...

You can create your own burrito in the metaverse these days—for real!—thanks to the Chipotle Burrito Builder in Roblox. Crazy, right? What’s more, in February 2022, CVS Health filed a trademark patent to sell healthcare services in the metaverse. What’s this mean...

When it comes to digital transformations in healthcare, Sara Vaezy is one of those people who just “gets it.” The Chief Digital Officer at Providence, Sara is one of our industry’s most prominent thought leaders and advocates. Her team built the Providence Digital...

How many times have you felt the rush of positive energy at a healthcare industry conference, only to return to your desk days later and struggle to remember all those wonderful things you swore you’d never forget? Wouldn’t it be amazing if there was a way to...

For rural healthcare providers, serving the community means everything. But the way they serve their communities looks far different today than it did three years ago. Population is booming in rural areas since the COVID-19 pandemic. From January–June 2021, rural...

I’m obsessed with learning more about how and why people download and engage with mobile apps. So, when I see new information out in the market that strikes a chord with me, I totally geek out. It happened recently when I saw this blog post from Storyly, a user...