EHR Training

Advance EHR adoption through expert training

Engage learners, improve confidence, and prepare users for efficient use of the EHR.

You’ve heard that knowledge is power, well, here’s the proof.

DeliverHealth’s team of directors, project managers, and principal trainers have more than a decade of experience developing and delivering end-to-end training programs designed to help users learn and apply new skillsets to their daily workflow. 

From classrooms to eLearning to interactive labs integrated with EHR performance solutions, we design, manage, and deliver training that drives a quick return to operations and patient care.

End-to-end training programs

Our experienced directors and trainers deliver a well-planned, well-executed pre- and post-go-live training program. Our curriculum development, class scheduling, and classroom design covers:

  • Credentialed Trainer programs
  • Super User training
  • eLearning
  • Instructor-led classroom training
  • Interactive classroom environments

Targeted training

By monitoring your proficiency, our action plans address the greatest training needs, improve your performance, and prepare you to work quickly and efficiently in the EHR. Our team tracks your progress with:

  • Provider efficiency reports
  • Nuance® solution data
  • User assessments analytics

User settings (personalization) labs

You work one-on-one with our experts to create a workspace that works more efficiently by:

  • Personalizing workspaces to work the way you work
  • Configuring notifications and order sets
  • Integrating Nuance® technologies into a single workflow

Simulation labs

You take a test drive through daily scenarios. Working one-on-one with our experts, you experience a real-world, hands-on specialty-specific training environment to:

  • Gain familiarity with day-to-day workflows
  • Experience the integration of Nuance® solutions
  • Practice core skills
  • Reinforce ability to complete patient exam documentation
  • Identify knowledge gaps
  • Bolster confidence

Clinical insight meets technology know-how

Experienced staff

To develop and deliver a successful training program, our team of experts draws on their experience from training thousands of EHR users, of all skill levels, in over 350 end-to-end training engagements. Many trainers have 10 years of IT healthcare experience, expertise in multiple applications and skills using Nuance® solutions within the EHR — often complemented with a background in adult education.

Workflow-based training

To secure user engagement and make efficient use of training time, our training team uses their EHR expertise and clinical background to identify the specific educational needs for each participant. Our training curriculum resonates with users when it incorporates and addresses clear objectives, convenience, and workflow requirements within the EHR.

Progress tracking

To drive training program success, we monitor both user assessments and Nuance® solution data. By identifying gaps in knowledge, we can develop action plans tailored to address the greatest needs and improve performance for entire specialities and departments down to individual care team members. EHR adoption and utilization continue to grow with improvements in user proficiency.

Technology integration

To make EHR interactions more efficient, our team is uniquely able to incorporate Nuance® technology into training sessions — promoting increased EHR and  technology adoption. Our interactive lab team members have experience planning and delivering one-on-one training that boosts user confidence in their ability to work in the EHR.

“Our providers experienced excellent training from DeliverHealth. DeliverHealth has become our go-forward vendor for at-the-elbow support for future Go-lives.”

Dr. Mark Wess | CMIO | Greenville Health System

“The DeliverHealth team provided expertise that really understood the Epic workflows and technology. DeliverHealth helped us with our design activities, analysis, build, testing, and then delivery of training and optimization. We have no doubt expertise in both was a key success factor in helping our physicians adopt the technologies at a high rate of success.”

Brian Lancaster | Executive Director of Information Management | Nebraska Medicine

Equip care teams to use the EHR effectively, with simplicity in mind. CONTACT US »