Patient Portal Support

Happier patients make for healthier patients

Portal problems are on the rise, so let us remedy your patients’ technical concerns so you can care for their healthcare issues.

MyChart, MEDITECH, and more portals

You’re in the business of caring for patients, not managing complex, high-tech portal systems. Leave that to us. DeliverHealth’s team operates as an extension of your organization by helping your patients use Epic MyChart, MEDITECH, or other portals whenever they need to — day or night.

We have the expertise needed to help your organization successfully engage and empower your patients as part of their own care team. We speak your language, we know the system nomenclature, and we share dedication to positive patient experiences. Specialists can even assist in situations where patients need to access — on their time — things such as older medical or billing records that may still reside in legacy systems.

With our partnership, you’ll benefit from cost-effective, multi-channel support for your physicians or care team through virtual, chat, or by speaking to an agent.

Investing in the DeliverHealth portal services saves your patients time and promotes your reputation as a responsive care provider.

We have the resources to:

  • Analyze usage patterns and recommend enhancements to ease portal engagement.
  • Offer advice on activation campaigns, messaging, and educational materials.
  • Customize campaigns to meet engagement and data transmission requirements.
  • Provide optimal services support, with seamless understanding of your organization.
  • Acknowledge patient inquiry in less than 60 seconds.
  • And much more.

Learn how we deliver positive patient experiences with virtual, chat or agents